Disturbing line for Canon FS4000US

All the problems with Canon film scanners

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Joined: Mon Nov 05, 2007 7:02 am

Disturbing line for Canon FS4000US

Postby gushan » Mon Nov 05, 2007 7:12 am

I am using a demo version 6.5. Frankly speaking, the scanning result is much better than v**s**n, especially details. However, every time, there is a thin colorful line across the picture. Who knows what's wrong with it? Is it a compatible problem? Will a non-demo version solve it?

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Postby LSI_Noack » Mon Dec 10, 2007 12:24 pm

Dear gushan

thank you for your interest in LaserSoft Imaging's software products :)
This line is not a "feature" of a demo version. It could be a defitive CCD element, it could just be dust. Please trying cleaning your scanner with a pressure air can.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

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