Silverfast 8.0 doesn't see my Canon 9000F

flatbed scanners for Canon

FOLSOM
Visitor
Posts: 3
Joined: Sat Apr 12, 2014 12:51 am
Scanner: Nikon Coolscan 5000
Canon Canoscan 9000F

use with Silverfast 8.0
SilverFast Product: SE

Silverfast 8.0 doesn't see my Canon 9000F

Postby FOLSOM » Sat Apr 12, 2014 1:04 am

I typically scan with my Nikon Coolscan 5000 with no problems. However I have some large format negatives that I need the Canon to scan. I turned on the scanner before turning on the computer and my Windows 7 operating did a web search and came back that all the current drivers were installed, but Silverfast still sees only the Nikon. Do I have to purchase a second license?

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LSI_Ketelhohn
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Re: Silverfast 8.0 doesn't see my Canon 9000F

Postby LSI_Ketelhohn » Tue Apr 15, 2014 2:18 pm

Dear customer,

SilverFast is always individually tailored to each device.
A Nikon module can not access a Canon scanner.
The Canon indeed requires it's own module and license.

Kind regards,
Arne Ketelhohn.

FOLSOM
Visitor
Posts: 3
Joined: Sat Apr 12, 2014 12:51 am
Scanner: Nikon Coolscan 5000
Canon Canoscan 9000F

use with Silverfast 8.0
SilverFast Product: SE

Re: Silverfast 8.0 doesn't see my Canon 9000F

Postby FOLSOM » Tue Apr 15, 2014 11:48 pm

Thanks. I will contact Silverfast to purchase another module.


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