Hello,
I purchased the Canoscan 9000F Mark II and Silverfast 8 SE plus today.
Fotos work fine, but I can't manage to scan transparencies. It's not possible to make a preview scan or a normal scan. This message appears: "Error:Failed to calibrate scanner because of timeout."
What's wrong?
Failed to calibrate because of timeout
-
- Visitor
- Posts: 2
- Joined: Thu Feb 27, 2014 10:51 pm
- Scanner: Canoscan 900F MarkII
- SilverFast Product: SE Plus
- LSI_Ketelhohn
- LSI Staff
- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Failed to calibrate because of timeout
Dear customer,
Please check the calibration area at the beginning of the scan plane.
(The first 2-3 cm viewed from the hinges.)
This area must remain unobstructed.
Any disturbance there might cause the calibration to fail.
Please also check if the light in the lid turns on.
(Be careful the lamp is very bright. Do not look directly into it.)
In case the lamp does not light up check the cable connecting the lid to the chassis.
Kind regards,
Arne Ketelhohn.
Please check the calibration area at the beginning of the scan plane.
(The first 2-3 cm viewed from the hinges.)
This area must remain unobstructed.
Any disturbance there might cause the calibration to fail.
Please also check if the light in the lid turns on.
(Be careful the lamp is very bright. Do not look directly into it.)
In case the lamp does not light up check the cable connecting the lid to the chassis.
Kind regards,
Arne Ketelhohn.
-
- Visitor
- Posts: 2
- Joined: Thu Feb 27, 2014 10:51 pm
- Scanner: Canoscan 900F MarkII
- SilverFast Product: SE Plus
Re: Failed to calibrate because of timeout
already solved – I did not realize to dismount the inner coverage for transparencies … 

Who is online
Users browsing this forum: No registered users and 1 guest