Blue color negative scans on my 8600f...

flatbed scanners for Canon

samulle
SilverFast Beginner
Posts: 11
Joined: Tue Apr 15, 2008 6:11 pm

Postby samulle » Thu Apr 17, 2008 5:41 pm

dear diary

the voices in my head are growing louder. must speak to someone soon.

{I switched off the computer, had a long lunch, came back tried demo version again and this is working fine. why could this be?

I had previously turned off the computer after instillation and the blue continued.

I am worried that if I BUY the expensive upgrade SEv6.5. 5r5. then the blue will come back?

IF ONLY SOME ONE COULD SPEAK TO ME THEN I MAY REGAIN SOME FAITH IN SILVERFAST.

samulle
SilverFast Beginner
Posts: 11
Joined: Tue Apr 15, 2008 6:11 pm

Postby samulle » Fri Apr 18, 2008 12:04 pm

dear diary

today I am scanning the same 120 film negs with Se 6.5 5r5 (the same demo version as yesterday).

Today the same negs that were fine yesterday are BLUE today.

WHY SHOULD I USE SILVERFAST WHEN THERE IS NO HELP?

samulle
SilverFast Beginner
Posts: 11
Joined: Tue Apr 15, 2008 6:11 pm

Postby samulle » Fri Apr 18, 2008 5:11 pm

Dear Diary

this is the end

Quite honestly Ive had enough.

I've moved to v**s**n. Its simple. Silverfast had the advantage of negfix profiles. But

Silverfast support and attitude sucks.

In the most childish and petulant of moods I will do my bit to remind everyone I can that they dont give a pants about their customers. You cannot imagine how many hours Ive spent in this black hole.

Hiding a bug that cannot be resolved and still selling their product. Come on.

see you....never.

kemar
Visitor
Posts: 4
Joined: Thu May 10, 2007 7:18 am

Postby kemar » Fri May 23, 2008 5:02 pm

Hi,

I wrote few months ago, to write I had the same problem. I used the the 6.5 and until fews day the blue color comes often so I try the demo verison 6.6 and still the same problem....

kemar
Visitor
Posts: 4
Joined: Thu May 10, 2007 7:18 am

Re: Blue color negative scans on my 8600f...

Postby kemar » Wed Jul 30, 2008 4:38 pm

Hello
I still have the problems with the blue clor
like this:
Image

Did you solve it? or not

Thx

Marc

marcoharder
Visitor
Posts: 3
Joined: Thu Jul 04, 2013 10:12 am
Scanner: Microtek ArtixScan F1
SilverFast Product: Ai
SilverFast Version: 6.6

Re: Blue color negative scans on my 8600f...

Postby marcoharder » Thu Jul 04, 2013 10:14 am

I am having the same problems with my Microtek F1 after I installed the 6.5 update.

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Blue color negative scans on my 8600f...

Postby LSI_Ketelhohn » Mon Jul 15, 2013 4:32 pm

Dear customer,

Do you have the latest update 6.6.2r5 installed?
Does the issue occur there?

kind regards,
Arne Ketelhohn


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