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ritschirei
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Joined: Mon Aug 01, 2005 11:11 am

Support

Postby ritschirei » Wed Aug 10, 2005 12:51 pm

My Scanner is a Canon 9950F. Scan software is SF AI IT8 Studio (really great). But having little (or bigger?) problems with the IT8 calibration I mailed to the support for help on the 1st of August [Ticket: 2005080101765]. Now my question: how long will it normally last for getting a reply from the LS-support (or is there any other problem)?
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LSI_Noack
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Postby LSI_Noack » Thu Aug 11, 2005 5:07 pm

Dear ritschirei

although we are very busy lately in support, a reply shouldn't take that long. I will check on the given ticket number immediately.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
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