I just installed the above version of Silverfast on my PC running Windows XP, Service Pack 3. When the application is started, I get a welcome screen with several options at the botton is a command "Continue to Silverfast". When this button is pushed, an Apple Quicktime movie--in German--comes up and runs for less than a minute. discontinuing the movie or exiting Quicktime then causes the Silverfast Program to become Non-Responsive and nothing can be done except to end it. Is this a common problem on a new installation and is there a cure. I can use the help. Thank you.
gdore
Sivlerfast SE v6.6.1r7
Moderator: LSI_Ketelhohn
- LSI_Ketelhohn
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Re: Sivlerfast SE v6.6.1r7
Dear gdore,
You can download the correct movies in your language from our websites update service.
Below the update you will also find a movie installer.
Only make sure the correct language is selected.
You can change the language in the first screen which comes up after entering your serial/e-mail combo.
Also make sure you are using the latest Quicktime version.
kind regards,
Arne Ketelhohn.
You can download the correct movies in your language from our websites update service.
Below the update you will also find a movie installer.
Only make sure the correct language is selected.
You can change the language in the first screen which comes up after entering your serial/e-mail combo.
Also make sure you are using the latest Quicktime version.
kind regards,
Arne Ketelhohn.
- LSI_Ketelhohn
- LSI Staff

- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Sivlerfast SE v6.6.1r7
Dear gdore,
I forwarded your post to our support system.
I need more information which is not suited for the forum.
kind regards
Arne Ketelhohn.
I forwarded your post to our support system.
I need more information which is not suited for the forum.
kind regards
Arne Ketelhohn.
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