Silverfast 6.0.1r36 won't scan

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Randy Lane
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Posts: 8
Joined: Tue Dec 10, 2002 2:13 pm
Location: Tracy , CA

Silverfast 6.0.1r36 won't scan

Postby Randy Lane » Sat Feb 01, 2003 7:14 am

I downloaded Silverfast 6.0.1r36 this week. Installation required uninstalling the prior version, so I did so. Installed the upgrade (for the Microtek ArtixScan 4000TF), and now I cannot even do a prescan or overview without getting "Error in Start - Cannot calibrate scanner". All the settings are exactly as they were previously. Where did I go wrong? Silverfast definately sees the scanner. I can even get Silverfast to eject the slide holder if one is inserted, and I get a different error if no media is inserted. I tried disconnecting and reconnecting the scanner, but still get the same error.

Randy Lane
Visitor
Posts: 8
Joined: Tue Dec 10, 2002 2:13 pm
Location: Tracy , CA

Postby Randy Lane » Mon Feb 03, 2003 9:38 pm

There is another report in the Installations topic with exactly the same issue.
I unistaller r36, reinstalled r26, and it works fine again. The problem appears to have been introduced with a build between r27 and r36.

LSI_Belli
LSI Staff
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Joined: Wed Feb 06, 2002 1:00 am
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Postby LSI_Belli » Wed Feb 19, 2003 9:59 am

Please update your version of ScanWizard Pro TX:

http://www.microtekeurope.com/driver_download/

and keep us informed.

The drivers (not installed with SilverFast) seem to have been the problem

Thomas


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