SF 8, 8.5 Archive suite - various problems

[okofoto]

This is a longish post as I have run into several strange things.

1. I keep getting offers to upgrade to version 8,5 for 499USD. Yet the version I have is 8.5.0r9 (*Widows 7 Enterprise, Nikon 9000ED)
2. The HDR (non scanning) part died - no reaction from any of the buttons. So I reinstalled it and now it opens, but gobbles up between 50 and 95 percent of CPU and 2-4GB of memory while doing nothing. Even after I close it (at least for a while).
3. While it still worked: I needed to flip a few images and in order not to lose numbering, I processed even not-flipped images. But if even one of them is flipped, they all are, even if I specifically choose not to flip one. I.e. the frame settings seem to be copied to all frames without my asking for it. Is this normal?
4. I scanned a roll of film in HDR 32 bit (BW negatives). Batch scanning, most images came out as positive, but a few as negative (I think one in each of three sets). What is (am I doing) wrong?

Any suggestions, answers?

Thank you

[LSI_Ketelhohn]

Dear customer,

If you already own 8.5 you ignore that offer.
The HDR has to index the folder when the VLT is first started.
No the frame settings are only copied if you use the copy function from the Frame menu or the JobManager.
I have not heard about such issues before. Have you tried resetting SilverFast? Maybe your settings files got damaged.


Kind regards,
Arne Ketelhohn.