Dear Dirk
after an
IT8 calibration is performed, you can check yourself if it worked correctly by comparing the LAB data for the colour patches with the according values laid down in the target's reference file.
If you sure that something cannot be right, however, please don't hesitate to contact support:
https://www.silverfast.com/problemreport/en.html
How to help support staff to help you:
https://www.silverfast.com/faq/1058/en.html
You will receive a "ticket opened" confirmation email. Please reply to this one by hinting to this forum topic entry. Also, I could need an "48
HDR color" scan of the target with (very) roughly 1600x1200 pixels (needs to be of less than five megabytes in) size in TIFF format, in order to further examine your problem.
Thank you in anticipation of your kind co-operation.
Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [
viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -