problem with autofocus?

[mkap10]

Hi folks,

I'm having a problem with getting the autofocus to engage when I use silverfast AI with my microtek artix 4000tf scanner. Normally, I would have assumed that out-of-focus scans was a hardware problem, but in this case, the scans are very out-of-focus when I use silverfast, but appear to be in focus when I use the "scanwizard" software that came with the scanner. Is there anything I should know about the autofocus function that might help me with this?

Thanks,
-mk

[RAG]

Check the scanner profile assigned in SilverFast.

[mkap10]

Hi RAG,

Thanks for the tip.....but how do I do that? I'm using Silverfast as a plug-in in photoshop CS2. Where/how can I find the scanner profile? The only profiles I know about are the color management profiles, and I don't think they have anything about focus.

-mk

[RAG]

The CMS profiles are what I was referring to in my previous message. You should be able to identify which profile your other software is using and then select the same profile in SilverFast.

Another thing you could try is the following to reset SilverFast.

Source:http://www.silverfast.com/faq/1029/en.html

Theme: SilverFast doesn't do what I want
Q: SilverFast did open and I could work with it, but all of a sudden (or now that I started it anew) it simply behaves odd or the quality is not as before or some dialogs seem not to operate adequately or it does not react anymore.

A: Solution:
It often helps to reset SilverFast's settings to the state immediately after installation of SilverFast software

SilverFast on Macintosh Systems:
-- SF as Photshop module
<> ...Adobe Photoshop / Plug-ins / Import-Export / SilverFast(<>) / SilverFast / Prefs
-- SF as TWAIN module
"Preferences" folder of current system / TWAIN / SilverFast / Prefs

SilverFast on Windows Systems:
-- SF as Photoshop module
<> ...Adobe Photoshop / Plug-ins / Import-Export / SilverFast / Prefs
-- SF as TWAIN module
<> / Windows or WinNT / TWAIN_32 / LaserSoft / SilverFast / Prefs

Please follow your path down to the "Prefs" folder and delete the entire "Prefs" folder.
This will erase all saved SilverFast settings and will set your SilverFast back to the state before the first-time launch. Restart your application.