PrinTao Problems

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nmetzner
SilverFast Beginner
Posts: 16
Joined: Thu Nov 10, 2005 8:23 pm
Location: Switzerland
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PrinTao Problems

Postby nmetzner » Sat May 12, 2007 12:44 pm

Hello

I am testing a demo version of SilverFast, PrinTao, D-6.5.0r6 Serial, on my iMac running MacOS 10.4.9 (Tiger).

There are two problems/question I could not solve till now.

Problem 1: Adding "EXIF Picture" crashes the application.
I can add the IPTC data or the EXIF Camera data respectively (I do not have pictures with GPS data).

Problem 2: I cannot create a template with one picture *and* more than one page of text.
An example: IPTC is limited by 64 KB only. A lot of text, if it used. ? Does anyone know how text can flow from one page to the next?

Many tanks in advance.

Yours,

Norbert

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LSI_Rossee
LSI Staff
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Posts: 303
Joined: Mon Oct 13, 2003 12:14 pm
Location: Kiel, Germany
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Postby LSI_Rossee » Tue May 15, 2007 4:38 pm

Dear nmetzner,

could you send us the SF_logfile along with a detailed step-by-step description via email to support-at-silverfast.de in order to get a solution to this. We need to check under the same conditions in order to verify your problem in our test condition.

Problem number 2 is actually a feature request for a future version. I discussed this with a developer but the more we discussed this we came to a point were we started discussing the general emphasis of PrinTao - layout w/text or images. For now it is images.

Best,

JAN


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