Prescan screen too small to use and cannot enlarge

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TedT
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Joined: Sun Oct 08, 2006 1:54 pm
Location: Fort Lee, NJ

Prescan screen too small to use and cannot enlarge

Postby TedT » Thu May 08, 2008 11:59 am

In Windows XP, SilverFast 6.5.5, I started SilverFast and the prescan window opened to a size of ½ inches by 1-1/2 inches and I cannot change its size regardless of any method that I try. I cannot drag the corner and the maximize square is gray.

I have opened and closed the application a number of times, but nothing changes, the prescan window is too small and I cannot change the window size.

Strangely, it worked yesterday, e.g.: the window was large enough to work with my prescan pictures.

What are my options?

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President_LSI
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Prescan Window too Small

Postby President_LSI » Thu May 08, 2008 6:45 pm

Prescan Window too Small

Dear Ted,

this problem could be the result of a corrupted Preference file. Please follow the instructions here: https://www.silverfast.com/problemreport ... &faq_id=59

Let me know if this did help!

best regards

Karl-Heinz Zahorsky
President
LaserSoft Imaging AG


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