PLustek 8100 only scanning half image, drivers and software up to date

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Wildgoose
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PLustek 8100 only scanning half image, drivers and software up to date

Postby Wildgoose » Wed Nov 22, 2017 11:34 am

The remaining image is white.

Like stated in the title software and drivers are up to date.
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LSI_Ketelhohn
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Re: PLustek 8100 only scanning half image, drivers and software up to date

Postby LSI_Ketelhohn » Fri Nov 24, 2017 3:49 pm

Dear user,

This is most likely a hardware issue. It sounds like your sensor system is misaligned. Please contact the device manufacturer.

Kind regards,
Arne
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