Plug-in and SF_app freeze when scanning

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rread
Visitor
Posts: 1
Joined: Sat Apr 26, 2003 12:15 am

Plug-in and SF_app freeze when scanning

Postby rread » Sat Apr 26, 2003 12:20 am

Just installed Silverfast ai 6 on Mac os9.2.2, with Photoshop 7. Have Saphir Ultra 2 scsi scanner with Adaptec 2906 scsi card installed.

In both instances I can complete a pre-scan, but then the app freezes when I hit the Scan button. I've increased the memory in the SF_app, trashed preferences, same thing happens.

Any ideas??

thanks in advance,
Robin

LSI_Sperling_old
LSI Staff
LSI Staff
Posts: 99
Joined: Thu Dec 20, 2001 1:00 am

Postby LSI_Sperling_old » Mon Apr 28, 2003 8:27 am

Dear Robin -
Please download our newest version ( 6.0.2r20 ) :D
If you have still a problem - please describe exactly step by step under which conditions it occurs

with regards

Christoph


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