photoshop freeze when hit scan

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go
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photoshop freeze when hit scan

Postby go » Fri May 16, 2003 10:04 am

Hi I've just bought EPSON perfection 3200 scanner with
SILVERFAST SE6
I've installed it as
Photoshop plugin 'cause I use Adobe Photoshop 7.

I can preview images but when I hit scan button Photoshop freezes.

I've no hardwares & softwares problem (asus a7n8x deluxe - amd xp 2800 - 512 ddr -windows xp pro) in fact when I use Epson scan software everything is going as well as possible.

Please reply

Thanks in advance

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LSI_Magnussen
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Postby LSI_Magnussen » Mon May 19, 2003 7:16 am

Which version number has the SilverFast SE version your are using?
Which connection type do you use: USB or IEEE1394/FireWire?

Ralf

go
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missing details

Postby go » Mon May 19, 2003 5:20 pm

sorry for missing details...

- version 6.0.1r14
- USB connection

I'm going to download newest upgrade...hope finally it will work fine

Wait for your reply...
Thanks

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LSI_Magnussen
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Postby LSI_Magnussen » Tue May 20, 2003 7:15 am

I just did a quick check using the latest Epson SE update from our web site and a Perfection 2450 and had no problems doing a Prescan and Scan, so hopefully the update should solve your problems.
If not - please post again.

Ralf

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Postby go » Tue May 20, 2003 10:05 am

Thanks for support!


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