Orientation detection not working properly

[mjr]

Since i downloaded an older version of silverfast is was able to scan a couple of magazines with iSRD (even though i had to restart sf a couple of time until i was really working).

But now suddenly the silverfast software detects the orientation of the slide incorrect. Deleting the prefs didn't help.

I am wondering why this software has so many bugs (iSRD is only working when i restart the software a couple of times, orientation detection isn't working, the only fixes provided is deleting the prefs which means that i have to configure the software all over again.) I have paid good money for that software and therefore expect it to work without problems! :evil:

[LSI_Noack]

Dear mjr

as you're not giving any reference on system, scanner, version of SilverFast, a.s.o. you are using, I can only guess.
"iSRD" and "orientation detection" does sound like SF 6 Ai for Reflecta Digitdia 4000 and similar devices, supposedly used under Windows XP.

I am wondering why this software has so many bugs

Oh well, as you're referring to iSRD, the software was designed and tested, but scanner manufacturer changed the scanner (read: firmware).
Does this explain your problems?
Only because the application level software is the part you as a user are actually interfacing with shouldn't lead you to conclude that surely everything which doesn't work as intended is that piece of software to blame for.

Orientation: Check > Options > Special > Orientation detection (for prescans).
Check > Main dialogue > General tab > Portrait and Landscape.
Check > Densitometer > Arrow boxes (more information, PDF, 3.2 MByte, p. 43).

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -