No registration of ISRD

[psy_boy27200]

Hi.

I know this topic has been discussed before, but this might be different. I'm trying to scan my old Slides (in color) and whenever I try to use the ISRD or SRD feature, it applies it when I choose the "mark" option and later on the Correction. Afterwards I make the acutal Scan and the corrections dissappear ? Why is that?

Im using Silverfast 8.0 and a Plustek Optifilm 8200i Ai.

[LSI_Ketelhohn]

Dear customer,

Have you made sure you are using the latest update from our website?


Kind regards,
Arne Ketelhohn.

[psy_boy27200]

I don't know if I have the latest version.

Does that really affect whether or not the basic functions of the software work? Do you have a version where not all the features work?`

My version is: Version 8.0.1r18.

[psy_boy27200]

I have now updated to the latest version.

I don't understand why the version should be the reason for the problem. I mean, doesn't all versions work with the scratch removal, when the feature is there?

[LSI_Ketelhohn]

Dear customer,

Is the issue still present?

We require the latest version to offer help, we can not offer support for outdated versions.

Kind regards,
Arne Ketelhohn.