iSRD not working - generating strange images

[hesterm]

Hi - the attached image is a (downscaled) result a get when I use the iSRD function. Please help - I have no idea what to do and found nothing similar in the manuals. The result seems to be independent of the scan resolution - I have tried various resolutions. It is very annoying not to be able to use the function that was my main reason to buy this software. Regards, Andreas

Result of iSRD Scan

Mag31_42 (2).jpg (249.47 KiB) Viewed 1205 times

[LSI_Ketelhohn]

Dear Andreas,

This happens when the infrared beam can not penetrate the emulsion you are scanning.
This often occurs with dense Kodachrome and B&W films but can also happen with regular film in case it was not processed correctly.
This is unfortunately a physical effect, that can not be prevented. The effect is descried here.
You can try scanning the film with a lower iSRD detection value.
Or you can use our software sided SRDx

Kind regards,
Arne Ketelhohn.