iSRD makes scans worse

All problems are not listed anywhere

Moderator: LSI_Ketelhohn


JoGre
Visitor
Posts: 1
Joined: Tue May 03, 2016 10:39 am
Scanner: DigitDia 6000
SilverFast Product: Ai Studio

iSRD makes scans worse

Postby JoGre » Tue May 03, 2016 12:22 pm

When I switch in the iSRD my scans look like this:

Image

What could be the cause?

Thanks in advance.

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: iSRD makes scans worse

Postby LSI_Ketelhohn » Thu May 12, 2016 12:57 pm

Dear customer,

At a first glance it looks like the infrared channel of your scanner is not working correctly.
Please check the infrared image.
To do so first activate the 1:1/HQ mode.
Then hold the following keys while clicking on the main preview.
Windows: <shift> and <Ctrl>
Mac: <shift> and <command>

The image will change to a B&W representation of the infrared channel.
It should only show dust and scratches as dark areas. No image or other structures should be visible.

Kind regards,
Arne Ketelhohn.


Return to “All other problems”

Who is online

Users browsing this forum: No registered users and 1 guest