iOS JobMonitor App does not find Silverfast on Mac

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stevebow
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iOS JobMonitor App does not find Silverfast on Mac

Postby stevebow » Thu May 07, 2015 8:56 am

I have just upgraded my OS X (V10.10.3) SilverFast and HDR apps to 8.5.0r4. The e-mail I received about this update also told me about the iOS JobManager App, which I have also installed on my iPad (iOS 8.3).

However, when I start the app, it tells me it is searching for Active SilverFast software, which fails with a "Sorry - no software found" message. Both the iMac and iPad are on the same LAN. I am able to ping the iMac and iPad in both directions, and can SSH from the iPad in to the iMac with no problems, so LAN connectivity between the two is good. The firewall on the iMac is disabled as well. I can see 2 Bonjour services advertised on the iMac from my PC (rfb,sftp), so Bonjour is running fine. If I open the JobManager in SF there is a message "JobManager iOS monitoring disabled" at the bottom of the window, but I can't see a way to enable it though. Any help please?

Thanks,
Steve

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Re: iOS JobMonitor App does not find Silverfast on Mac

Postby LSI_Ketelhohn » Wed May 13, 2015 4:29 pm

Dear Steve,

Have you activated the JobMonitor in the welcome screen's service dialog?
If not please do so.

Kind regards,
Arne Ketelhohn.

stevebow
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Re: iOS JobMonitor App does not find Silverfast on Mac

Postby stevebow » Mon May 18, 2015 2:19 am

Yes, that was the problem, thank you. I wasn't aware that was required.

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Re: iOS JobMonitor App does not find Silverfast on Mac

Postby LSI_Ketelhohn » Wed May 20, 2015 12:40 pm

Dear Steve,

Yes, it seemed we did not show that clear enough.
We have adjusted the app description in the app store.

Kind regards,
Arne Ketelhohn.

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Re: iOS JobMonitor App does not find Silverfast on Mac

Postby thurstanh » Thu Jan 14, 2016 6:37 am

A description in the ios app doesn't work either as it assumes people read them.

I suggest where you show "JobManager iOS monitoring disabled" on the JobManager panel either

1. Write "iOS monitoring disabled" with enable that opens a dialog for enabling and entering a pin
It would be better if it were an inline tickbox and textbox for pin appeared below when you click enable but probably requires more development and I gather would also require the program to be restarted?
2. Write "ios monitoring disabled. Enable it on startup in 'service dialog'"


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