Executable has stopped working

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DPR
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Joined: Fri Feb 08, 2013 5:02 pm
Scanner: Epson V700
SilverFast Product: Ai Studio

Executable has stopped working

Postby DPR » Fri Feb 08, 2013 5:19 pm

Silverfast Executable has stopped working (Ai Studio 8)

When scanning slides, the programme repeatedly aborts with the above message. Scanning at 48 -> 24 bit, 2400 dpi. Especially prevelant when using iSRD and USM. Have discounted everything, including memory, except the Silverfast software itself. Anyone know what the problem is with the software?
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LSI_Ketelhohn
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Re: Executable has stopped working

Postby LSI_Ketelhohn » Fri Feb 08, 2013 6:00 pm

Dear customer,

please make sure you are using the latest version 8.0.1r20.
If you already do please try resetting SilverFast through the Service Dialog in the Welcome screen.


kind regards,
Arne Ketelhohn.
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