Digital ICE error

[drpablo]

I almost never can successfully use Digital ICE in Silverfast Ai, especially when scanning a large negative or scanning at higher resolutions. I use a Microtek i800. I get a Digital ICE error that aborts the whole scan.

Any thoughts?

Thanks,
Paul

[LSI_Noack]

Dear Paul

I'd like to examine the issue in greater detail and would need more information and help. If you got some time for this, please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -