Blank image when scanned

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sallystage
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Posts: 3
Joined: Tue Mar 07, 2017 3:05 pm
Scanner: OpticFilm 120

Blank image when scanned

Postby sallystage » Tue Mar 07, 2017 3:10 pm

Hi there,

I have been using this scanner for many years and today suddenly I cannot seem to get an image when I prescan. It just comes out blank?
Any advice would be most appreciated.

Kind regards,
sally
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LSI_Ketelhohn
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Re: Blank image when scanned

Postby LSI_Ketelhohn » Wed Mar 08, 2017 3:51 pm

Dear Sally,

Which scanner and SilverFast version are you using?

Kind regards,
Arne
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