8200i USB Problem Scanning only half the image, help

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ucjson
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Joined: Sun Oct 01, 2017 2:59 pm
SilverFast Product: SE Plus

8200i USB Problem Scanning only half the image, help

Postby ucjson » Sun Oct 01, 2017 4:28 pm

Hard- and software: Windows7 Home Premium, Plustek Optic Film 8200i USB, SilverFast 8.0 Verision 8.0.1r18, OpticFilm 8200i V5.0.0.3.
Setting: Negative, Format Custom PSD 2400ppi Kodak Gold 100ASA and the rest is default.
I Press Prescan: result is OK and the image is 100% size.
I Press Scan: Scanning Image and output only 30% of picture inspite the task bar show 100%
:(
Please advice

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LSI_Ketelhohn
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Re: 8200i USB Problem Scanning only half the image, help

Postby LSI_Ketelhohn » Wed Oct 04, 2017 8:55 am

Dear user,

Your SilverFast version is outdated. Please install the latest update from our website.

Kind regards
Arne


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