Will prescan but not scan

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Blackheath
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Posts: 1
Joined: Thu Mar 06, 2014 2:56 pm
SilverFast Product: Ai
SilverFast Version: 6.6

Will prescan but not scan

Postby Blackheath » Wed Nov 16, 2016 11:09 am

Using V6.6.2r5 with Windows 10 and Epson V750 scanner. I can carry out a prescan with no problem but then cannot complete a scan proper. There is no reaction to depressing the scan button. I have uninstalled and reinstalled the software. :roll:

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LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
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Re: Will prescan but not scan

Postby LSI_Ketelhohn » Fri Nov 25, 2016 2:31 pm

Dear user,

SilverFast 6 unfortunately is not Windows 10 compatible.
For this operating system you would require SilverFast 8.

Kind regards,
Arne


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