Minolta 5400 Serial regected by the registration dialog.

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jtrevino
SilverFast Beginner
Posts: 21
Joined: Wed Oct 10, 2001 1:00 am
Location: Mexico
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Minolta 5400 Serial regected by the registration dialog.

Postby jtrevino » Sat Oct 25, 2003 7:53 am

Today I got my copy of SF6 Ai for Minolta 5400 and the English installer is corrupt. I'm trying to register online so I can get a password and download them but keep getting a message that the number is invalid. I have quadruple checked and, no, I'm not confusing 0's with O's. I'm also writing uppercase letters (but lowercase is not accepted either). I've written to support@silverfast.com but haven't got a reply yet. What gives? :(
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LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Wed Oct 29, 2003 5:20 pm

Dear User !

Please contact our office directly. They send you a new copy of SilverFast out.

No Problem. We found your Mail and answerd 2 times :-)

SilverFast Support
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jtrevino
SilverFast Beginner
Posts: 21
Joined: Wed Oct 10, 2001 1:00 am
Location: Mexico
Contact:
Contact jtrevino

Postby jtrevino » Thu Oct 30, 2003 4:51 am

Thanks, everything is all right now, regarding SilverFast --I wish Minolta had the same attitude as you. My scanner ceased functioning two days ago. Still trying to get a solution from them.

In any case, SilverFast beats their software hands down.

PS, will we ever get frame straightening? :wink:
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