how can I change my registration info?

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Gregory C
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how can I change my registration info?

Postby Gregory C » Mon Jul 27, 2009 5:52 am

hi.

I've changed my email address. how do I update that in the registration info you have for me for my (3) SF products?

cheers,
Gregory

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Re: how can I change my registration info?

Postby Administrator » Mon Jul 27, 2009 4:05 pm

Dear Gegory C.

For this time you should use our Support Assistant or simply read your PM :)

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Gregory C
SilverFast Expert
SilverFast Expert
Posts: 366
Joined: Wed Jan 02, 2002 1:00 am
Scanner: Nikon Super Coolscan 4000ED
Microtek 5700
SilverFast Product: Ai Studio
Location: Hong Kong
Contact:

Re: how can I change my registration info?

Postby Gregory C » Mon Jul 27, 2009 4:41 pm

Dear Administrator,
For this time you should use our Support Assistant or simply read your PM :)

I tried the Support Assistant before I left the message here. The Assistant did not have the problem/option necessary to help me.

I read the PM but the system would not allow me to reply:
"Some users couldn’t be added as they have disabled private message receipt"

cheers,
Gregory

plazake
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Re: how can I change my registration info?

Postby plazake » Thu Aug 06, 2009 2:27 am

Wow! Been waiting for this! Thanks guys. Thanks Barry. :roll:
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LSI_Morales
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Re: how can I change my registration info?

Postby LSI_Morales » Mon Aug 10, 2009 8:12 am

Dear Greg,

at this time is not possible to change the email address of your registration card, this information is managed internally. In this case you have to leave a message using the ticket request system. You can reach the ticket request system at the end of the support assistant. Once you are there, you can leave a message to our support team and they will attend it as soon as possible and help you with the change of information.

Cheers
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

hronstve
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Re: how can I change my registration info?

Postby hronstve » Mon Sep 21, 2009 10:43 am

Thanks for your information, Alejandro.
I've been encountering problems like this, and it seems you've given good idea on how to change my registration info.
I will keep an update about this.

Great thanks!
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LSI_Morales
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Re: how can I change my registration info?

Postby LSI_Morales » Wed Sep 23, 2009 9:10 am

Dear hronstve,

my pleasure, I hope you manage to do the necessary changes with the help of our support team.

Cheers
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

courtneycoles27
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Re: how can I change my registration info?

Postby courtneycoles27 » Sun Nov 29, 2009 5:13 pm

hi greg, do you mean your registration info in this site? just try this one go to user control panel then profile then edit account settings you can change your email add in here.... hope it help you.....


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