Can't register software - email address not accepted!

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plexus
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Joined: Mon Feb 14, 2005 1:37 am

Can't register software - email address not accepted!

Postby plexus » Wed Feb 16, 2005 9:29 pm

My email address has a '-' in it (digital-solutions.co.uk) and I think it's causing the registration page to refuse it.

Can you please fix it so I can register the product?

Thanks.

J.

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LSI_Flyvbjerg
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Location: Kiel

Postby LSI_Flyvbjerg » Thu Feb 17, 2005 8:08 am

Dear plexus.

I have forwarded the problem to our web team.


Best regards
Eric Flyvbjerg

LSI_Petruskevicius
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Postby LSI_Petruskevicius » Thu Feb 17, 2005 9:30 am

Dear Plexus,

it must be something else, because we've got quite recent registrations with '-' in emails like yours and my tests pass throught too.

If you still encounter problems - please include the exact message that you receive or send a screenshot to webmaster@silverfast.de

Hope this helps! :)
Liudas

plexus
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Posts: 7
Joined: Mon Feb 14, 2005 1:37 am

Postby plexus » Thu Feb 17, 2005 10:04 am

Hi,

Sorry about wasting your time on this one - looks like it was a browser problem. :oops:

The email field was the only field I could think of as possibly having an error - then noticed there were 'labels' for some other information (country and purchase date for instance), but no fields being displayed, so while I'd filled all the fields in correctly that were visible, it was impossible for me to fill all of them in because they simply weren't there to fill in....

I rebooted and tried again, and all fields were there, so registered successfully.

Once again, sorry for wasting time.

J.


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