"fully fuctioning" demo confusion

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pmiles
SilverFast Beginner
Posts: 16
Joined: Fri Sep 07, 2001 1:00 am

Postby pmiles » Fri Jun 28, 2002 8:19 am

Some time ago I downloaded a "fully functioning" SF5.5 demo for a Polaroid SS120 scanner.

I was surprised and disappointed to find that the IT8 Calibration feature was no longer present as it use to be in SilverFast 5.2.
I presumed from that fact that I was working with a fully functioning demo that this feature was no longer being supported in SilverFast 5.5. And so I decided to stick with my older SilverFast 5.2 that did support it.


Recently though when visiting your site I happened to look into the pricing section for the for the Polaroid SS120 and saw "SilverFast standard full version 5.5 for new customers - With IT8 calibration: 359.00"

I downloaded the latest version of the "fully Functioning" SilverFast 5.5 to try it out.
I was confused when I found that for the new "Fully Functioning" demo version for Polaroid SS120 that the IT8 Calibration feature still was not present.


I contacted the SilverFast help desk for clarification. (Thanks for providing this service; I wish other software vendors would support their products like you do)
I was and was told that the IT8 feature in the demo version was disabled.


Suggestion (1)
Change "fully functioning demo" to something that indicates The IT8 feature in the Demo has been removed.

Question 1
Why have SilverFast cosen to disable this feature in a demo for the SS120?

- There are no non-IT8 purchasing options for the Polaroid SS120.
- IT8 is specific to a particular scanner
- Even with a Non-IT8 version of the software you couldn't load a pirated IT8 calibration file created by a demo version, even if you had one.


Much thanks for your Forum!

Regards
Peter

LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Thu Jul 04, 2002 3:57 pm

On 2002-06-28 09:19, pmiles wrote:
Some time ago I downloaded a "fully functioning" SF5.5 demo for a Polaroid SS120 scanner.

I was surprised and disappointed to find that the IT8 Calibration feature was no longer present as it use to be in SilverFast 5.2.



Dear Peter,
can you tell me how we should demonstrate the creation of a calibration-profile?
If the IT8 calibration would function in the SilverFast Demo software, nobody would need to buy it!!

pmiles
SilverFast Beginner
Posts: 16
Joined: Fri Sep 07, 2001 1:00 am

Postby pmiles » Fri Jul 05, 2002 5:56 am

Dear Peter,
can you tell me how we should demonstrate the creation of a calibration-profile?
If the IT8 calibration would function in the SilverFast Demo software, nobody would need to buy it!!


But I can't buy IT8 separately for the Polaroid SS120 or SS4000!
So I can't understand why it has been disabled in the Polaroid demos.

Regards
Peter

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LSI_Flyvbjerg
LSI Staff
LSI Staff
Posts: 666
Joined: Mon Feb 04, 2002 1:00 am
Location: Kiel

Postby LSI_Flyvbjerg » Fri Jul 05, 2002 7:14 am

There seems to be a misunderstanding.
IT8 is available for all our plugins as an extensions, also for the SS120 and SS4000. Please contact our sales department at "sales@silverfast.de".

Eric.


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