v6.2.r3 and 4 icons or thumbnails do not show Windows XP

General topics about SilverFast

Moderator: LSI_Moeller

johnlodge
Visitor
Posts: 4
Joined: Tue Feb 25, 2003 7:06 pm

v6.2.r3 and 4 icons or thumbnails do not show Windows XP

Postby johnlodge » Thu Nov 04, 2004 6:27 pm

starting in these new releases the buttons down the left side of the view panel show without thumbnail or with some but not all thumbnails and it varies as the software is used.

Also the densitometer lefthand thumbnails beside the reading behave similarly.

The quicktime movie thumbnail does not show on the relevant buttons except for in the auto subpanel of options.

In all cases the buttons still work and the densitometer can be changed from RGB to LAB etc.,

User avatar
LSI_Noack
LSI Staff
LSI Staff
Posts: 1432
Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
Contact:

Postby LSI_Noack » Mon Nov 08, 2004 10:54 pm

Dear John

for error messages please contact our support staff via the problem report form found here: http://www.silverfast.com/problemreport/en.html

You shall then be addressed by an LSI supporter to clarify whether this is a configuration or installation problem on your XP system or a genuine software bug.

Kind regards
Sonny Noack
- tech support, LSI AG -


Return to “About SilverFast”

Who is online

Users browsing this forum: No registered users and 1 guest