SilverFast 6.2.1r3a crashes on preview

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daniel1210
SilverFast Beginner
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Joined: Mon Aug 19, 2002 1:00 am
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SilverFast 6.2.1r3a crashes on preview

Postby daniel1210 » Sat May 22, 2004 3:35 pm

I'm getting a crash as soon as I try to make a preview with my Nikon Coolscan 4000 ED... I have the latest software and I tried both the photoshop plug and the stand-alone app.

What to do?

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LSI_Noack
LSI Staff
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Posts: 1432
Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
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Postby LSI_Noack » Mon May 24, 2004 8:42 am

Dear Daniel

it may be that some files from your previous installation are causing this.
Please delete the prefs folder and try again.

You will find the prefs folder on a Mac OSX PC:
/Users/(your username)/Library/Preferences/LaserSoft Imaging/

on a Windows PC:
/Documents and Settings/(your username)/Application Data/LaserSoft Imaging/


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