Reflective vs Transparency File Problem

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picman
Visitor
Posts: 2
Joined: Tue Jul 14, 2009 10:01 pm
Scanner: Epson Perfection V700
SilverFast Product: SE

Reflective vs Transparency File Problem

Postby picman » Tue Jul 14, 2009 10:10 pm

What an I missing?
Scan and save as a tiff in reflective mode - no problem.
Scan and save as a tiff in transparency mode and Photoshop comes up with the error message "Could not complete your request because Photoshop does not recognize this type of file.

As far as I can tell everything except for the reflective/transparency mode change is equal.

Mac OS 10.5.7
Silverfast latest SE version
Epson V700
Photoshop CS4

Brian

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Reflective vs Transparency File Problem

Postby LSI_Luebker » Wed Jul 15, 2009 2:47 pm

Dear Brian,

this is indeed strange can you scan with the launcher using this setting and then open the tiff in Photoshop ?
Are you realy using tiff ? as image format ? What Scanmode are you using? Have you allready tried deleting the prefs ?
best regards,

Thomas Luebker,
LaserSoft Imaging AG

picman
Visitor
Posts: 2
Joined: Tue Jul 14, 2009 10:01 pm
Scanner: Epson Perfection V700
SilverFast Product: SE

Re: Reflective vs Transparency File Problem

Postby picman » Thu Jul 16, 2009 2:16 pm

Other info:
At the time I was running Lightroom in auto import - Photoshop would then open the file right after the scan. PS would open each and every reflective image, but not the transparency ones.
Turning off the auto import in LG solved the problem.

As it is not a Silverfast problem as I first thought, please delete this post.

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Reflective vs Transparency File Problem

Postby LSI_Luebker » Thu Jul 16, 2009 4:33 pm

Dear Brian,

very interesting
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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