Problems won't end

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dtemplems
Visitor
Posts: 3
Joined: Thu Oct 23, 2008 2:06 pm

Problems won't end

Postby dtemplems » Thu Dec 11, 2008 11:28 pm

I recently bought AI Studio. However my KM Dimage sScan Elite 5400ii scanner which has only scanned a dozen slides wasn't recognizable by the computer so I sent it to Precision Camera for repair per Sony's instruction. They just contacted me and said a board had gone bad
and could no longer get the part. Since it was hardly used I don't believe it but can't prove it. So Sony will give whatever they want for a buy-
back of a new scanner that they call junk. Now I have no scanner and AI Studio I can't use. So much for money flushed down the toilet!!

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RAG
SilverFast Master
SilverFast Master
Posts: 761
Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Re: Problems won't end

Postby RAG » Sun Dec 14, 2008 11:58 pm

Well,

If you don't plan on getting another scanner maybe you can sell you SilverFast license to someone else so that you don't have a total loss.


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