problem with IT8 calibration process

General topics about SilverFast

Moderator: LSI_Moeller


Flamel
Visitor
Posts: 1
Joined: Mon Jul 20, 2015 9:45 pm
Scanner: Expson 10000XL
SilverFast Product: Ai Studio

problem with IT8 calibration process

Postby Flamel » Mon Jul 20, 2015 9:58 pm

Hi!
I recenty upgrade from 6.6 to 8.2 on windows.

I can't achieve the IT8 calibration process.
IT8 target is detected, prescan and scan are processed but at the end, program hangs, system windows appears and Silverfast deseappers ...
I have tried several times ...without sucess ... in fact reproductible case
I understand that problem appears when OR after it write the generatedfile ...

any idea ?
thanks in advance
regards

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: problem with IT8 calibration process

Postby LSI_Ketelhohn » Fri Jul 31, 2015 4:49 pm

Dear customer,

Please make sure you are logged in as an Administrator.
A normal user would not have access to the necessary system folder.
Please also check your security software. Some of these can block access to systems folders as well.

Kind regards,
Arne Ketelhohn


Return to “About SilverFast”

Who is online

Users browsing this forum: No registered users and 1 guest