Is there still any support from Lasersoft ?

[pike105]

May they they started Xmas break already or even closed their business.

I'm a registered customer, but they don't answer my support requests any more. Even in ths forum, only little activity.

[LSI_Noack]

Dear Mr Klemmer

the imaging forum is neither a place for dealing with individual support request - as told in numerous other threads - nor for sarcasm.

As you've been informed by email in your ticket request, you and me are both waiting for results from the LSI testing center.

Regards
Sonny Noack
- tech support, LSI AG -

[pike105]

Sorry to say, but my Ticket 2005111905334 from November 19, 2005 is still not answered. It must have been a real difficult question.

[LSI_Noack]

Dear Mr Klemmer

I am back today from my holidays, and will have a look into your request's history. Where I can find a way to progress the issue further, I surely will.

Nevertheless, a very happy new year to you

Best regards
Sonny Noack
- tech support, LSI AG -

[LSI_Noack]

Dear Mr Klemmer

seems you trouble couldn't (any longer?) be verified when tested with the latest releases. Please find more information in an email I addressed directly to you.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -