images dont save

[ccahill]

hi,
i am using ls40 on a nikon coolscan IV ED. i used the demo version which worked fine for a while then the scans wouldnt save. on a one pass scan the dialog box zipped off the screen instantly.

i have since bought the full version and the same thing is happening. on a 4 or 16 pass scan, the scanner goes through the motions of working but at the end of it the pictures is not saved anywhere.

im using silverfast through ps 7 on winxp pro.

any help appreciated.

cheers

[LSI_Noack]

Dear ccahill

a full de- and re-install of the latest update is recommended and likely to solve the problem.

Please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html

Thanks in advance for your co-operation.