I did purchase, but have no serial number.

[nfguy]

I did purchase, but have no serial number.
I placed a download order.
but, There is no reply, no invoice, no receipt, no serial number.

How long take to get e-mail with serial number?

:(

[LSI_Luebker]

Dear Customer,

you should get an automatic reply from us with your serial number directly after your purchase.
A very common problem is that some mail clients or even providers tag these automatically generated mails as spam,
please have a look into your spam folder the mail very likely ended up there

best regards,

Thomas Luebker,
LaserSoft Imaging AG

[nfguy]

My email account have no spam folder.
Every email go to Inbox.

How can I receive email again?
:(

[nfguy]

My mail client do not generate mails as spam.
There is no spam folder.

How can I receive serial number again?

:(

[LSI_Luebker]

Dear customer,

is your provider maybe filtering the spam ?
If you would give me the email address you used during the purchase I could manually resend it to you.