Hi,
I'm really confused about masks. I'm using SRDx and trying to create a mask for the sky. I seem to have created one called Snowdon1. It has a tick next to it, but nothing is showing on the preview, I don't seem to be able to add/modify or delete it. The trash can is disabled so I can't delete it.
Can't get masks working
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- LSI_Ketelhohn
- LSI Staff
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Re: Can't get masks working
Dear user,
Can you please install the latest update from our website. It looks like you have an outdated version installed.
The mask tools use slightly different icons in the current version.
The mask type you have selected is created by clicking and dragging. Is it possible you only clicked in the image? That can create invisible/inactive masks in older versions.
Kind regards,
Arne
Can you please install the latest update from our website. It looks like you have an outdated version installed.
The mask tools use slightly different icons in the current version.
The mask type you have selected is created by clicking and dragging. Is it possible you only clicked in the image? That can create invisible/inactive masks in older versions.
Kind regards,
Arne
Re: Can't get masks working
Hi
I believe I have the latest version of the software installed
I believe I have the latest version of the software installed
- LSI_Ketelhohn
- LSI Staff
- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Can't get masks working
Dear user,
Yes, sorry my fault, I actually got that mixed up with the icon before you draw the initial mask.
Have you already tried resetting SilverFast from the welcome screen's service dialog?
Maybe the stored mask data got corrupted.
Kind regards,
Arne
Yes, sorry my fault, I actually got that mixed up with the icon before you draw the initial mask.
Have you already tried resetting SilverFast from the welcome screen's service dialog?
Maybe the stored mask data got corrupted.
Kind regards,
Arne
Re: Can't get masks working
Yes, resetting SilverFast from the welcome screen's service dialog has managed to sort it out.
Thanks
Thanks
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