I have an Epson Perfection 2450, and installed Silver Fast Ai 6 about 6 months ago. I used it a couple of times to do simple scans with no problems. At that time, I did not have Photoshop installed on my computer (I use Win XPHE SP3), but have since installed PS CS3. Now when I try to open Silverfast, the SFLaunch screen gives me a window in which I must designate a Plug-In folder. I do not know what to use as a plug-in folder - it gives me the Epson folder, but I do not know which subfolder I should use. I have also installed it as a plug-in in Photoshop, and I can open Silverfast from within Photoshop, but I don't always want to do that - I'd just like to scan a document to send via email, etc, not work on in Photoshop. Forgive me if this question is incoherent, but I don't really know enough to ask the right questions. I guess what I'd really like to know is how to open Silverfast with the Launcher as I did before.
Thanks for any help.
Glenna
Basic question about using Silverfast
Moderator: LSI_Moeller
-
Sierraspun
- Visitor
- Posts: 3
- Joined: Tue Mar 24, 2009 5:39 pm
-
LSI_Luebker
- SilverFast Master

- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Basic question about using Silverfast
Dear Glenna,
is it possible that you moved the SilverFast *.8ba file from the SilverFast Application directory into the plugin directory of Photoshop ?
The easiest way for you would probably be to just reinstall SilverFast.
is it possible that you moved the SilverFast *.8ba file from the SilverFast Application directory into the plugin directory of Photoshop ?
The easiest way for you would probably be to just reinstall SilverFast.
best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
-
Sierraspun
- Visitor
- Posts: 3
- Joined: Tue Mar 24, 2009 5:39 pm
Re: Basic question about using Silverfast
No, all my Silverfast files are in the LaserSoft directory, including the SilverFast (EpsonIT8).dba plugin. Should I tell it this directory when the opening screen asks for the plugin directory?
-
LSI_Luebker
- SilverFast Master

- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Basic question about using Silverfast
Dear Customer,
please just reinstall SilverFast this should be the fastest way to get you working again.
please just reinstall SilverFast this should be the fastest way to get you working again.
best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
-
Sierraspun
- Visitor
- Posts: 3
- Joined: Tue Mar 24, 2009 5:39 pm
Re: Basic question about using Silverfast
Thanks for your help - I've taken my problem to Support Assistant as a more appropriate place.
-
LSI_Luebker
- SilverFast Master

- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Basic question about using Silverfast
thank you this makes dealing with your problem a lot easier for us
best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
Who is online
Users browsing this forum: No registered users and 1 guest