Umax 1100, SF AI, & WinXP

flatbed scanners for Umax

scooby6233
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Joined: Tue Sep 20, 2005 5:41 am

Umax 1100, SF AI, & WinXP

Postby scooby6233 » Tue Sep 20, 2005 5:49 am

Can anyone help resolve the problem with Silverfast cannot find scanner? I have uninstalled & reinstalled Silverfast but it still won't work. MagicScan works with my Umax 1100 but Silverfast won't.

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LSI_Noack
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Joined: Wed Oct 22, 2003 1:30 pm
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Postby LSI_Noack » Fri Sep 23, 2005 4:06 pm

Dear scooby6233

I suggest you want to download and install the latest update release of your version of SilverFast from our website. You might experience that this already does solve your problem.

If not, please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


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