Newbie Help SuperVista S12

flatbed scanners for Umax

comicart@bellsouth.net
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Joined: Sun Feb 27, 2005 4:06 pm

Newbie Help SuperVista S12

Postby comicart@bellsouth.net » Sun Feb 27, 2005 4:16 pm

I have XP computer. I just found a used Umax SuperVista S12. I need a scanner that will do large transparencies and this came withthe transparency lid. I don't do a lot of these, but would like to have the capability.

Problems (for me):

his is SCSI, so I will need a SCSI card. Have no experience is this area. Any recommendations?

Drivers -- no drivers are available for XP, but Silverfast will solve this proble, correct?

Glass scratch. There is a 2 inch scratch on the glass of the transparency lid, which limits my use of this -- I could do a 4X5 transparency, but not a 8x10. Maybe the scratch won't be a factor. Or could I replace it?

Finally, I have no operating manual or specs on this machine. Are any available.?

Thanks in advance.

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LSI_Noack
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Postby LSI_Noack » Mon Feb 28, 2005 5:48 pm

Dear comicart@bellsouth.net

you shall find helpful pieces of information in our FAQ section:
http://www.silverfast.com/faq/1002/en.html

However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: http://www.silverfast.com/problemreport/en.html

I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.

On a Windows XP system the SF_Logfile is placed within /Documents and Settings/(your username)/Application Data/LaserSoft Imaging.
If you haven't yet changed the standard setting of the Windows Explorer you won't see any folder "Application Data". You then want to open the folder options dialogue (from "Extras" the menu) and go to the "View" tab. There you can enable the Explorer to show you hidden and system files and folders as well as displaying the contents of system folders.

You could of course also you the search function of your system to find the "SF_Logfile". Please make sure that you will be shown hidden and system files. The SF_Logfile is always created anew when SilverFast is started up, even if no scanner can be found, it will be created.

Simply open it with your text editor (double clicking the SF_Logfile) and select all the text (CTRL+A). Then copy the selection to the clipboard (CTRL+C).
Go back to the problem report and click inside the text field. Move the text cursor to the end of your problem description and insert the SF_Logfile from the clipboard (CTRL+V).

Thanks in advance for your co-operation.

Kind regards
Sonny Noack
- technical support, LSI AG -


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