Invalid Serial number after CD install and restart

flatbed scanners for Umax

Ed Gerson
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Joined: Thu Dec 07, 2006 3:40 pm
Location: Morgantown, WV
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Invalid Serial number after CD install and restart

Postby Ed Gerson » Mon Feb 26, 2007 2:47 am

Invalid serial number at end of install process.
SilverFast SE 6.5 Studio
Umax PowerLook III
Edward
Gerson

Software works great then can't find scanner, final scans of BW medium format film are too black or looks like Hubble photograph. Prescans look great.

PC with 2 Gigs ram, at first SE6 ran impressively fast with beautiful results in color; then it steadily deconstructs, reinstall from CD an endless non-event. B&W negatives it simply has never ever worked at all.
:evil:
"man goes to a doctor"

LSI_Muenier
SilverFast Expert
SilverFast Expert
Posts: 351
Joined: Wed Feb 13, 2002 1:00 am

Postby LSI_Muenier » Thu Mar 01, 2007 3:01 pm

Dear Ed,

this doesn't seem to be an issue for this forum, but a support problem.
Please provide our support team with a detailed problem description.

Best regards
Martin


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