Search found 4200 matches

by LSI_Ketelhohn
Fri Nov 24, 2017 3:49 pm
Forum: All other problems
Topic: PLustek 8100 only scanning half image, drivers and software up to date
Replies: 1
Views: 3

Re: PLustek 8100 only scanning half image, drivers and software up to date

Dear user,

This is most likely a hardware issue. It sounds like your sensor system is misaligned. Please contact the device manufacturer.

Kind regards,
Arne
by LSI_Ketelhohn
Fri Nov 24, 2017 3:45 pm
Forum: Imaging in general
Topic: Negative to Positive scans
Replies: 13
Views: 1980

Re: Negative to Positive scans

Dear Chris, there seems to be a misunderstanding. There is no .raw data output because scanners do not deliver that kind of data. They use a line sensor that delivers direct RGB data. They do not have a sensor like a digital camera which's raw data requires conversion to RGB. HDR(i) RAW files are th...
by LSI_Ketelhohn
Mon Nov 20, 2017 12:17 pm
Forum: About SilverFast
Topic: Multiple scanners?
Replies: 1
Views: 14

Re: Multiple scanners?

Dear user, SilverFast is individually tailored to each device. So yes you will require a second license for your Nikon. As an established customer, you can get a discount in our online store. After selecting your scanner you can select the License type. There select additional license as the license...
by LSI_Ketelhohn
Fri Nov 17, 2017 5:46 pm
Forum: Host related problems
Topic: Batch prescanning / scanning seems broken with Minolta 5400
Replies: 1
Views: 9

Re: Batch prescanning / scanning seems broken with Minolta 5400

Dear user,

Please make sure you are using the latest update from our website.
The option for the batch prescan is located in the preference's Special tab.
The issue you describe also has been fixed some time ago.

Kind regards,
Arne
by LSI_Ketelhohn
Fri Nov 17, 2017 5:39 pm
Forum: Imaging in general
Topic: Unpacking HDR and HDRi in Camera Raw
Replies: 1
Views: 29

Re: Unpacking HDR and HDRi in Camera Raw

Dear user, HDR RAW files cannot be used with camera raw. Scanners do not produce camera raw data. They directly create RGB data because they use a line sensor. So a raw conversion is neither necessary nor possible. The HDR(i) RAW files are normal tiff, PSD or JP2 files containing unprocessed RGB dat...
by LSI_Ketelhohn
Fri Nov 17, 2017 5:26 pm
Forum: German Support
Topic: Nach Update auf Version 8.8 Silverfast keine IT8 Kalibrierung möglich
Replies: 3
Views: 293

Re: Nach Update auf Version 8.8 Silverfast keine IT8 Kalibrierung möglich

Die Referenzdatei bekommen Sie vom Hersteller des Targets. Es muss ich um eine Klartext Datei (.txt oder .cxf) handeln.

Mit freundlichen Grüssen,
Arne
by LSI_Ketelhohn
Fri Nov 17, 2017 5:23 pm
Forum: About SilverFast
Topic: Problems with Reflecta Pro scan 7200
Replies: 1
Views: 9

Re: Problems with Reflecta Pro scan 7200

Hallo,

Dieser Effekt tritt auf, wenn die Emulsion des Films den infrarot Kanal des Scanners blockiert. Das ist z.B: bei S&W Filmen der Fall.
Für diese Filme muss leider iSRD deaktiviert werden.

Mit freundlichen Grüssen,
Arne
by LSI_Ketelhohn
Fri Nov 17, 2017 5:21 pm
Forum: German Support
Topic: sinnvolle PC Hardware
Replies: 1
Views: 6

Re: sinnvolle PC Hardware

Sehr geehrter Anwender, Ein aktueller, leistungsstarker PC ist für die Verwendung von SilverFast in der Regel ausreichend. Es sollte sich aber um einen Rechner mit vollwertigem Intel/AMD Prozessor handeln und nicht um einen Kleinrechner der eventuell nur einen ARM Prozessor verwendet. Der Rechner so...
by LSI_Ketelhohn
Fri Nov 17, 2017 5:16 pm
Forum: HDR Studio (48bit HDR processing)
Topic: HDR Studio licensing
Replies: 7
Views: 1335

Re: HDR Studio licensing

Dear user,

if you are searching for files you can use for testing you can find those on our HDR Studio Demo download page.

Kind regards,
Arne
by LSI_Ketelhohn
Mon Nov 13, 2017 6:09 pm
Forum: Installation Problems
Topic: Two scanners and one iMac
Replies: 1
Views: 24

Re: Two scanners and one iMac

Dear user,

Please make sure you install the latest updates for all installed SilverFast versions.
The Welcome screen will then allow you to select which scanner you would like to use.

Kind regards,
Arne
by LSI_Ketelhohn
Mon Nov 13, 2017 5:34 pm
Forum: Microtek
Topic: Software
Replies: 1
Views: 36

Re: Software

Dear user, As long as you still have your SilverFast serial number you can always download the latest update from our website. Our updates are always full installation files. The Microtek i800, however, is only supported up to Windows 7. Unless you have the Microtek i800 Plus which is supported on c...
by LSI_Ketelhohn
Mon Nov 13, 2017 4:48 pm
Forum: Imaging in general
Topic: How to get natural colours when digitizing with digital camera
Replies: 1
Views: 41

Re: How to get natural colours when digitizing with digital camera

Dear Gerard,

You can try our SilverFast HDR Studio software.
It can import digital images.

Kind regards,
Arne
by LSI_Ketelhohn
Mon Nov 13, 2017 4:45 pm
Forum: German Support
Topic: Rahmen finden
Replies: 3
Views: 46

Re: Rahmen finden

Sehr geehrter Herr Müller,

Hatten Sie denn auch schon einmal die Filmstreifen Größe und den Filmstreifen Bildabstand angepasst?


Mit freundlichen Grüssen,
Arne
by LSI_Ketelhohn
Mon Nov 13, 2017 3:58 pm
Forum: Imaging in general
Topic: Calibrating Canon CanoScan 9000F Mark II with Kodachrome slide 35 mm
Replies: 3
Views: 26

Re: Calibrating Canon CanoScan 9000F Mark II with Kodachrome slide 35 mm

Dear Brieuc-Yves, No, unfortunately, I have not heard about a club or service like that. But that sounds like something that would work. You then only need to select the created .icc colorspace in the SilverFast CMS tab. Please note that the calibration itself requires a SilverFast Ai studio version...
by LSI_Ketelhohn
Mon Nov 13, 2017 3:41 pm
Forum: German Support
Topic: Spams dem Forum heraus
Replies: 1
Views: 4

Re: Spams dem Forum heraus

Hallo Hans,

Das schuen wir uns sofort einmal an.
Einen Nutzer "japedvr" konnte ich aber leide rnicht finden. Ist der Nutzername richtig geschrieben?

Mit freundlichen Grüssen,
Arne

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