LaserSoft Imaging

Hallo,

Laut Ihrem Screenshot verwenden Sie SilverFast SE.
Falls Sie eine SE Plus Lizenz besitzen öffnen Sie beim Start im Willkommen Fenster den Service Dialog und klicken Sie den "Lizenz upgraden" Knopf und geben dort die SE Plus Seriennummer ein.

Mit freundlichen Grüssen,
Arne

Dear Ed,

The HotFolder presets are only used for the HotFolder feature. There is a separate entry for saving frame settings that allows you to store and recall settings for the standard scan interface.

Kind regards
Arne

Dear user,

unfortunately, there is no information on support for this device yet.

Kind regards
Arne

Dear user,

No, the HDR Studio software is not scanner dependant.

Kind regards
Arne

Dear user, SilverFast HDR Studio can identify the archive images using their metadata. However, the file itself is a "normal" Tif file with added special metadata. They are intentionally not in a proprietary file format. So it is best to store them in their own archive location for easy id...

Dear user,

Have you checked the image in 1:1 or HQ preview mode? It shows the fully edited image using the set resolution.
Every scan frame has its own individual settings. The Frame menu allows you to copy settings from the active frame to all others.

Kind regards
Arne

Dear Stephen,

Currently, the naming dialog is working as intended.

Kind regards,
Arne

Dear user,

If you need information about the scanner's API you need to contact the scanner manufacturer directly or contact our product management for a special solution.
Currently, such an integration is not available.

Kind regards
Arne

Dear user,

the marking tool works incrementally. Try marking the defect more than once.

Kind regards
Arne

Dear Martin,

Have you checked your internet connection and Firewall settings?
This message means that the tool is being blocked from accessing the support server.

Kind regards
Arne

Hallo,

Stellen Sie bitte sicher, dass in SilverFast der Durchlicht Modus aktiviert ist. Für Aufsicht steht die Funktion nicht zur Verfügung.

Mit freundlichen Grüssen
Arne

Hallo Michael, In SilverFast gibt es im Stapelbetrieb zwei Wege den Zielordner und Namen festzulegen. Wird die Autonummerierung verwendet, speichert SilverFast alle Dateien in das selbe Verzeichnis. Wird diese nicht verwendet, benutzt SilverFast die im Bild-Dimensionen Dialog eingetragenen Namen und...

Dear user, This occurs with a few devices. The manufacturer compensated this behavior for the affected devices directly in their driver. When our developers rewrote the driver to make it available on modern operating systems this feature, unfortunately, was not documented anywhere. We are still tryi...

Dear user, EPSON scan always applies certain post-processing filters to the images. So the effect you see might be obscured by one of those filters. SilverFast always uses the native scan resolutions offered by the driver. Interpolation only takes place for sizes above the scanner's maximum resoluti...

Dear user, The offset correction on the scanner itself, unfortunately, cannot be used because the scanner does not give feedback about the change. So the scan coordinates cannot be adjusted accordingly. The Offset correction tool in Silverfast is used by defining the actual film edge. It will then t...