Search found 4262 matches

by LSI_Ketelhohn
Thu Jan 18, 2018 3:36 pm
Forum: German Support
Topic: Su. "Multi-Exposure®" in "SE Plus 8.8"
Replies: 3
Views: 48

Re: Su. "Multi-Exposure®" in "SE Plus 8.8"

Hallo,

Laut Ihrem Screenshot verwenden Sie SilverFast SE.
Falls Sie eine SE Plus Lizenz besitzen öffnen Sie beim Start im Willkommen Fenster den Service Dialog und klicken Sie den "Lizenz upgraden" Knopf und geben dort die SE Plus Seriennummer ein.

Mit freundlichen Grüssen,
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 10:33 am
Forum: Tips & Tricks
Topic: Hot folder export
Replies: 1
Views: 41

Re: Hot folder export

Dear Ed,

The HotFolder presets are only used for the HotFolder feature. There is a separate entry for saving frame settings that allows you to store and recall settings for the standard scan interface.

Kind regards
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 10:30 am
Forum: About SilverFast
Topic: Epson FastFoto FF-640 Support
Replies: 2
Views: 56

Re: Epson FastFoto FF-640 Support

Dear user,

unfortunately, there is no information on support for this device yet.

Kind regards
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 10:02 am
Forum: Installation Problems
Topic: Two scanners and one iMac
Replies: 3
Views: 156

Re: Two scanners and one iMac

Dear user,

No, the HDR Studio software is not scanner dependant.

Kind regards
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 10:00 am
Forum: HDR (48bit HDR processing)
Topic: HDRi Raw file naming
Replies: 3
Views: 65

Re: HDRi Raw file naming

Dear user, SilverFast HDR Studio can identify the archive images using their metadata. However, the file itself is a "normal" Tif file with added special metadata. They are intentionally not in a proprietary file format. So it is best to store them in their own archive location for easy id...
by LSI_Ketelhohn
Mon Jan 15, 2018 9:55 am
Forum: Tips & Tricks
Topic: Batch scanning - pictures dark
Replies: 1
Views: 19

Re: Batch scanning - pictures dark

Dear user,

Have you checked the image in 1:1 or HQ preview mode? It shows the fully edited image using the set resolution.
Every scan frame has its own individual settings. The Frame menu allows you to copy settings from the active frame to all others.

Kind regards
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 9:45 am
Forum: Imaging in general
Topic: Once again, the update has made naming files during Batch Scanning even harder
Replies: 3
Views: 422

Re: Once again, the update has made naming files during Batch Scanning even harder

Dear Stephen,

Currently, the naming dialog is working as intended.

Kind regards,
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 9:40 am
Forum: About SilverFast
Topic: Program API for Magazine Scanner Status (Prio1) and Program Control (Prio2)
Replies: 1
Views: 29

Re: Program API for Magazine Scanner Status (Prio1) and Program Control (Prio2)

Dear user,

If you need information about the scanner's API you need to contact the scanner manufacturer directly or contact our product management for a special solution.
Currently, such an integration is not available.

Kind regards
Arne
by LSI_Ketelhohn
Mon Jan 15, 2018 9:39 am
Forum: About SilverFast
Topic: SRDx marker tool (Ai Studio), does it actually do anything?
Replies: 1
Views: 15

Re: SRDx marker tool (Ai Studio), does it actually do anything?

Dear user,

the marking tool works incrementally. Try marking the defect more than once.

Kind regards
Arne
by LSI_Ketelhohn
Fri Jan 12, 2018 3:31 pm
Forum: About SilverFast
Topic: 'SF8 has stopped working' problem
Replies: 3
Views: 62

Re: 'SF8 has stopped working' problem

Dear Martin,

Have you checked your internet connection and Firewall settings?
This message means that the tool is being blocked from accessing the support server.

Kind regards
Arne
by LSI_Ketelhohn
Fri Jan 12, 2018 3:28 pm
Forum: German Support
Topic: Su. "Multi-Exposure®" in "SE Plus 8.8"
Replies: 3
Views: 48

Re: Su. "Multi-Exposure®" in "SE Plus 8.8"

Hallo,

Stellen Sie bitte sicher, dass in SilverFast der Durchlicht Modus aktiviert ist. Für Aufsicht steht die Funktion nicht zur Verfügung.

Mit freundlichen Grüssen
Arne
by LSI_Ketelhohn
Fri Jan 12, 2018 3:23 pm
Forum: German Support
Topic: Batch Convert dng -> jpg, Verzeichnisstruktur beibehalten
Replies: 1
Views: 13

Re: Batch Convert dng -> jpg, Verzeichnisstruktur beibehalten

Hallo Michael, In SilverFast gibt es im Stapelbetrieb zwei Wege den Zielordner und Namen festzulegen. Wird die Autonummerierung verwendet, speichert SilverFast alle Dateien in das selbe Verzeichnis. Wird diese nicht verwendet, benutzt SilverFast die im Bild-Dimensionen Dialog eingetragenen Namen und...
by LSI_Ketelhohn
Fri Jan 12, 2018 2:36 pm
Forum: Minolta
Topic: Silverfast 8 for Minolta 5400 and 5400II
Replies: 37
Views: 13607

Re: Silverfast 8 for Minolta 5400 and 5400II

Dear user, This occurs with a few devices. The manufacturer compensated this behavior for the affected devices directly in their driver. When our developers rewrote the driver to make it available on modern operating systems this feature, unfortunately, was not documented anywhere. We are still tryi...
by LSI_Ketelhohn
Fri Jan 12, 2018 2:11 pm
Forum: Epson
Topic: big difference in raw scan Silverfast VS Epson Scan
Replies: 1
Views: 47

Re: big difference in raw scan Silverfast VS Epson Scan

Dear user, EPSON scan always applies certain post-processing filters to the images. So the effect you see might be obscured by one of those filters. SilverFast always uses the native scan resolutions offered by the driver. Interpolation only takes place for sizes above the scanner's maximum resoluti...
by LSI_Ketelhohn
Fri Jan 12, 2018 2:05 pm
Forum: PIE
Topic: Offsets and scanning on PrimeFilm XA
Replies: 1
Views: 15

Re: Offsets and scanning on PrimeFilm XA

Dear user, The offset correction on the scanner itself, unfortunately, cannot be used because the scanner does not give feedback about the change. So the scan coordinates cannot be adjusted accordingly. The Offset correction tool in Silverfast is used by defining the actual film edge. It will then t...

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