LaserSoft Imaging

[rwelch]

Hi
just updated to snow leopard today. As expected photoshop elements 6 would not recognise my Silverfast Ai v6.4.1 with SilverFast (UmaxSDKIT8) plug in for my Powerlook 1000. However after finishing the upgrade I went through each app to check what could be trashed.

I found that if i launched silverfast with its own launcher it works normally with the scanner. All functions work normally. Of course I have to save the files and reopen them in elemnts or a.n.other image editor but at least I have not lost use of the scanner.

I will await an updated driver and then fully update Silverfast when it will work within photoshop

[LSI_Muenier]

Dear rwelch,

thank you very much for your information!

Best regards
Martin

[rwelch]

So it works but it is a clumsy work around. We've been patient but when will Silverfast be compatible with my Powerlook 1000? Are you going to produce a compatible version?

[LSI_Ketelhohn]

Dear rwelch,

The 6.4 Plug-in is only compatible with Photoshop up to CS2.
Are you maybe using a newer version?
For newer Photoshop versions you will need SilverFast 6.6.


kind regards
Arne Ketelhohn

[rwelch]

I am using Mac Photoshop Elements v6 with snow leopard. I am not going to upgrade to the latest version of Silverfast till you have a Powerlook 1000 driver that works with snow leopard. Your site says you don't yet have this

[LSI_Morales]

Dear rwelch,

We do not produce the drivers for the scanner, we produce a software that works using the drivers from the manufacturer. As you might already know, Umax does not exist anymore.

Without new drivers for new operating systems we can not guarantee SilverFast will work steadily. Your version of SilverFast is not compatible with Snow Leopard nor Photoshop Elements 6.

It is possible (and we encourage all users) to download and test the latest demo version of SilverFast. However if you do not wish to and you can start and operate SilverFast 6.4 using the launcher, I recommend you stick to that procedure.

Thank you for your understanding

Kind regards