Batch sann problems on 3600 pro with AI

All the problems with PIE film scanners only

hvengel
SilverFast Beginner
Posts: 11
Joined: Sun Jul 14, 2002 1:00 am

Batch sann problems on 3600 pro with AI

Postby hvengel » Sun Mar 09, 2003 5:52 am

I have been having significant problems with doing batch scanns on my 3600 pro with version 6 AI. Batch scanning was working fine when I have version 5 installed but since installing version 6 I have been problems. With the initial release the problems were intermittent but with r28 and r36 AI will blow up whenever I try doing a batch scann. With r28 it will blow up on the 3rd or 4th frame. With r36 it will consistantly blow up on the first frrame of the batch scann. At a loss as to how to correct this. Anyone have any ideas?

LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Wed Mar 19, 2003 5:45 pm

please contact support@silverfast.de about this. Don't forget the details like which 3600 scanner model you use, operating system, current SilverFast version installed, host application, connection type (scanner).
What is meant by blow-up? application hanger or appl. crash or system break-down?


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