Error in Scan Start. Cannot calibrate scanner.

Problems with Mac OS 10.3 (Panther)

Moderator: LSI_Luebker


CABMIT
Visitor
Posts: 2
Joined: Tue Oct 05, 2004 6:03 pm

Error in Scan Start. Cannot calibrate scanner.

Postby CABMIT » Tue Oct 05, 2004 6:15 pm

This seems to be a pretty common problem that needs to be solved. I tried running the software through photoshop for the first time, after countless deletes/reinstalls, and yes I am logged in as an Administrator, and I keep getting the same error everytime I attempt a prescan.

Error In Scan Start.

Cannot calibrate printer.

I am on a brand new dual 2.5ghz G5 and have a brand new Umax Powerlook 1000. The transparency works fine but no dice on the reflective. Whats even worse is when I goto the options to set a CMS profile, there is nothing under Reflective other than NONE. How do I install these profiles?

Furthermore, I tried to upgrade to the newest version, SFE -6.2.2r1, to see if that solved the problem. And my serial, that has been verified with the site and the operator in florida, won't serialize the program. I even got another serial from the operator and that serial doesn't work either. I've spent far too much time trying to get this BRAND NEW scanner to work. I don't understand why your software programming team can't fix these bugs. I'm including a copy of the log:

*** SilverFast LOGFILE ***

Date and time: 5.10.2004 12:56:8

Platform : Macintosh
Plugin : PhotoShop
Host : 0x3842494d (Adobe PhotoShop)

Path : CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxIT8Bndl):SilverFast(UMAX).8ba

Locking : <SilverFast(UMAX).8ba>: LOCKED
: <SilverFast (UmaxIT8Bndl)>: unlocked
: <Import/Export>: unlocked
: <Plug-Ins>: unlocked
: <Adobe Photoshop CS>: unlocked
: <Applications>: unlocked
: <CABM HD>: unlocked

Version : SilverFast E-6.2.0r6 Ser IT8 BndlUS ? LaserSoft Imaging AG 1995-2004

Memory : FreeMem : 20.00 MB
Memory : MaxBlock : 20.00 MB
Memory : FreeMem : 20971520
Memory : MaxBlock : 20971520

Gestalt : SystemVers : 10.35
Gestalt : SysArchitec: PPC
Gestalt : NativeCPU : id: 0x13c
Gestalt : Processor : ???
Gestalt : LogicalRAM : 0x7ffff000 (2147479552)
Gestalt : PhysRAM : 0x40000000 (1073741824)
Gestalt : AppleGuide : no
Gestalt : ThreadMan : yes
Gestalt : ColorSync : 4.20
Gestalt : Quickdraw : 0x330 (32-bit color QD v2.30)
Gestalt : Quicktime : 0x6518000
Gestalt : AppEvents : 0x17
Gestalt : CFM : 0x1
Gestalt : FPU : ???
Gestalt : Keyboard : 0xc6
Gestalt : MMU : ???
Gestalt : Sound : 0x1fff
Gestalt : StdFile : 0x0
Gestalt : MachineType: ???

Device Inspector 0.93, Tuesday, October 5, 2004, 12:56:08 PM

------------------------------------------------------------
Machine Details:

Machine Model: PowerMac7,3
Machine Speed: 2147 MHz
Processor: Unknown Processor
Number of Processors: 2
Memory: 1024 Megabytes
OS Version: Mac OS 10.3.5
Machine Name: CABM/G5/209/x3270

------------------------------------------------------------
Listing USB Devices:

USB Bus: 8

USB Bus: 9

USB Bus: 11

USB Bus: 43

USB Bus: 75

------------------------------------------------------------
Listing FireWire Devices:

FireWire Bus:
FireWire Node ID: 65472
FireWire Device: UMAX
Vendor Name: UMAX
Product Name: PowerLook 1000
Vendor Identification: UMAX
Product Identification: PowerLook 1000
Firmware Version: V1.3



Velocity Engine ON

Supp. Scanner: <UMAX > <PowerLook III > <143=0x8f>
Supp. Scanner: <UMAX > <Mirage D-16L > <143=0x8f>
Supp. Scanner: <UMAX > <Mirage II > <143=0x8f>
Supp. Scanner: <UMAX > <Mirage IIse > <143=0x8f>
Supp. Scanner: <UMAX > <PS-2400X > <143=0x8f>
Supp. Scanner: <UMAX > <PL-II > <143=0x8f>
Supp. Scanner: <UMAX > <Power Look > <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook II > <143=0x8f>
Supp. Scanner: <UMAX > <Power Look 2000 > <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook 1000 > <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook 1100 > <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook 1120 > <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook 2100XL> <143=0x8f>
Supp. Scanner: <UMAX > <PowerLook 3000 > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 600S > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 1200S > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 1220S > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 2100S > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 2200 > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 2400S > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 4000U > <143=0x8f>
Supp. Scanner: <UMAX > <Astra 6400 > <143=0x8f>
Supp. Scanner: <UMAX > <UMAX S-12G > <143=0x8f>
Supp. Scanner: <UMAX > <UMAX S-12 > <143=0x8f>
Supp. Scanner: <UMAX > <SuperVista S-12 > <143=0x8f>

Found on SCSI: bus: 0 unit: 1
: type : 6
: addlen : 43
: vendor : KODAK
: product : RFS 2035 Plus
: firmware: R1.2
: inquire :
0: 6 0 0 2 2b 0 0 1 4b 4f 44 41 4b 20 20 20 ....+...KODAK
10: 52 46 53 20 32 30 33 35 20 50 6c 75 73 20 20 20 RFS 2035 Plus
20: 52 31 2e 32 0 0 0 0 0 0 0 0 0 0 0 0 R1.2............
Found on SCSI: bus: 0 unit: 2
: type : 6
: addlen : 152
: vendor : UMAX
: product : PowerLook 1000
: firmware: V1.3
: inquire :
0: 6 a 2 2 98 0 0 0 55 4d 41 58 20 20 20 20 ........UMAX
10: 50 6f 77 65 72 4c 6f 6f 6b 20 31 30 30 30 20 20 PowerLook 1000
20: 56 31 2e 33 67 0 0 0 0 0 0 0 0 0 0 0 V1.3g...........
30: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ................
40: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ................
50: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ................
60: 77 e 10 0 a3 0 11 0 11 0 0 0 0 e1 0 10 w...............
70: 0 0 0 18 18 18 3 52 5 78 0 0 0 0 3 52 .......R.x.....R
80: 4 92 0 0 0 0 0 0 0 0 0 0 0 0 44 0 ..............D.
90: e 0 0 52 0 0 0 0 0 0 42 0 55 ...R......B.U
Found on SCSI: bus: 0 unit: 3
: ----
Found on SCSI: bus: 0 unit: 4
: ----
Found on SCSI: bus: 0 unit: 5
: ----
Found on SCSI: bus: 0 unit: 6
: ----

Info : module : UMAX PowerLook 1000
Info : name : CABM
Info : company : Rutgers University | UMDNJ
Info : serial no.: A6C7F7007F1101650980

Info : limited : IT8, Job

CABMIT
Visitor
Posts: 2
Joined: Tue Oct 05, 2004 6:03 pm

Here are the installation logs

Postby CABMIT » Tue Oct 05, 2004 6:48 pm

UMAX IT8Bndl Install Log:
------------------------------------------------------------------------------------
Tuesday, October 5, 2004 1:40 PM Beginning installation.
SFE-6.2.2r1(UmaxSDKIT8)
Type of Install: Easy Install
Creating the installation folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8)
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8)
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):SilverFast(UMAX).8ba
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Info.plist
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:Gadget
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:Info.plist
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:MacOS:IOInterface
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:pbdevelopment.plist
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:SilverFast(UMAX).8ba
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOSClassic
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOSClassic:SilverFast(UMAX).8ba
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:PkgInfo
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOS:PluginExtra.Rsc
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOSClassic
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOSClassic:PluginExtra.Rsc
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Web
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Web:WebServices
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher
Installed CABM HD:Applications:SilverFast Application:SF Launcher:SF Launcher
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Info.plist
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOS
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOS:SF Launcher
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOSClassic
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOSClassic:SF Launcher
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:PkgInfo
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources:Icon

Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources:SF Launcher.icns
Tuesday, October 5, 2004 1:40 PM
The installation is complete.
------------------------------------------------------------------------------------



Umax IT8SDKIT8 Install Log: (Serial won't stick)
------------------------------------------------------------------------------------
Tuesday, October 5, 2004 1:40 PM Beginning installation.
SFE-6.2.2r1(UmaxSDKIT8)
Type of Install: Easy Install
Creating the installation folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8)
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8)
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):SilverFast(UMAX).8ba
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Info.plist
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:Gadget
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:Info.plist
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:MacOS:IOInterface
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:IOInterface.bundle:Contents:pbdevelopment.plist
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOS:SilverFast(UMAX).8ba
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOSClassic
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:MacOSClassic:SilverFast(UMAX).8ba
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:PkgInfo
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOS
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOS:PluginExtra.Rsc
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOSClassic
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:ResExtra:MacOSClassic:PluginExtra.Rsc
Created the Folder: CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Web
Installed CABM HD:Applications:Adobe Photoshop CS:Plug-Ins:Import/Export:SilverFast (UmaxSDKIT8):SilverFast (UmaxSDKIT8):Contents:Web:WebServices
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher
Installed CABM HD:Applications:SilverFast Application:SF Launcher:SF Launcher
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Info.plist
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOS
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOS:SF Launcher
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOSClassic
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:MacOSClassic:SF Launcher
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:PkgInfo
Created the Folder: CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources
Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources:Icon

Installed CABM HD:Applications:SilverFast Application:SF Launcher:Contents:Resources:SF Launcher.icns
Tuesday, October 5, 2004 1:40 PM
The installation is complete.
------------------------------------------------------------------------------------


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