Windows 7 64 Bit Driver

All the problems with Mediax film scanners

TondeVries
Visitor
Posts: 1
Joined: Fri Mar 05, 2010 11:36 am
Scanner: Mediax Workscan 3600 Pro
SilverFast Product: Ai

Windows 7 64 Bit Driver

Postby TondeVries » Fri Mar 05, 2010 11:45 am

I've have been spending an awfull lot of time trying to install the silverfast driver on my Windows 7 64 bit system. During our previous contacts with the helpdesk there's been said that the Vista driver schould work. Now, i can asure you: it doesn't. I've tried to installed it directly, with the compitibility problem solver (install as Vista driver) but no matter what i try, it just won't run. When uninstalling i see that inly the 32 bit driver is installed and not the 64 bit driver. Maybe that is the problem: i just don't know anymore. Installing and connecting the scanner still results in 'unknown usb device' and no driver installed problem.

I got piles of films waiting to be scanned and spent so much time till know.

I know this (mediax ws 3600 pro) isn't a current model anymore, but it is still a very good filmscanner: it deserves a good driver. When will a decent and working (money worth while) driver for W7 64 bit be available?
Please.....help !!!

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Windows 7 64 Bit Driver

Postby LSI_Luebker » Mon Mar 08, 2010 10:37 am

Dear Customer,

the problem here is that the company Mediax does not exist anymore and therefore you need to download the driver from PIE the
OEM Manufacturer of the Scanner. Below you will find a link to the driver:
http://www.scanace.com/download/Cyb_X_MF.htm
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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