Canon 8400F and Windows 7 64-bit

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Canon 8400F and Windows 7 64-bit

Postby jkoziol » Sat Dec 26, 2009 1:33 am

Hello,

A question I am unable to have answered elsewhere: I have a Canon 8400F that I use infrequently with my Windows 7 64-bit PC. Although the drivers are occasionally flakey, it works well in this environment, scanning through Scangear and Photoshop CS4.

I have heard about Silverfast and am looking to trial it to see if I can get improved colour quality in my scanning.

I notice however, that a Silverfast application is only available for 32bit versions of Windows... unlike newer Canon scanners which have 64bit versions available.

Is there a technical limitation preventing a 64 bit version for the 8400F being produced? The Canon supplied drivers do otherwise work identically to the 32bit versions.

Please note - installing a 32bit version of Windows is not an option in my environment - I am running a computer with 6GB of RAM.
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Re: Canon 8400F and Windows 7 64-bit

Postby LSI_Ketelhohn » Wed Dec 30, 2009 8:34 am

Dear jkoziol,

SilverFast can operate in 64bit Windows Systems.
It does not matter if a Program is using 32bit code this has no influence on Windows capability to handle more than 4GB memory.

Unfortunately the structure of the current Canon 8400 drivers does not allow access in 64bit systems.
Therefor we can currently not offer support for this scanner in Windows 64 bit systems.
The compatibility page for your scanner contains an RSS feed which can inform you as soon as this changes.
Canon/497/de.html" class="postlink">http://www.silverfast.com/product/Canon/497/de.html

kind regards
Arne Ketelhohn
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